Introduction

Welcome to HiGroPonics ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

This policy is written to comply with the General Data Protection Regulation (GDPR) for our users in the European Union.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the App includes:

Personal Data

Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register an account with the App.

Project & Activity Data

All data you voluntarily enter into the application, including but not limited to project details (plant name, system type, etc.) and activity logs (pH, EC, temperature, notes, harvest data). This data is necessary for the core functionality of the application.

Derivative Data

Information our servers automatically collect when you access the App, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the App. This is handled by our backend provider, Firebase.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.
• Provide the core functionality of the app, such as logging data and generating AI suggestions.
• Monitor and analyze usage and trends to improve your experience with the App.
• Anonymously use data to improve the AI models and application features.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your information on the following legal bases:

• Consent: We process certain information based on your consent, which you provide when you sign up and agree to this policy.
• Contractual Necessity: We process your Personal Data and Project Data to provide you with the App's services, as it's necessary for the performance of the contract between you and us.
• Legitimate Interests: We may process your information for our legitimate interests, such as for improving the App, provided that these interests are not overridden by your rights and interests.

Data Storage

Your information is stored on secure servers provided by Google Firebase, located in the European Union (europe-west4). We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Your Rights Under GDPR

Under GDPR, you have various rights in relation to your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information below.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

HiGroPonics Support
Email: privacy@higroponics.com